Mission Statement

It is the mission of MetroRMS to provide our clients with a first class environmental & asbestos removal service that meets the needs and timescale as dictated for each project.

We will strive to ensure that the client receives a level of service that compliments the objectives for all project activities.

We will strive to attend sites for initial visits within 24 hours of notification.

We will strive to attend sites for clients if an emergency situation occurs within 4 hours.

We are aware that safety is paramount to our clients operations and the need for MetroRMS to be proactive in identifying training needs to ensure we consider all safety issues prior to commencing projects.

We will supply fully trained and experienced staff suitable for the tasks in hand and address any potential training shortfalls as they are identified.

We will improve our performance through personal reviews and set targets to which we will work to.

We will continue to improve our technical knowledge through Continual Professional Development.

We will ensure that all staff are given equal rights and fairness is the baseline of our work ethics.

We will investigate all complaints fully and give a written response to clients within 24 hours.